Jennifer Tucker, MHS Chief Operating Officer
Jennifer’s 17-year tenure in the home care industry brings valuable insight into the competitive landscape, target market, and the unique dynamics of franchising. Her passion for people and the Homewatch CareGivers brand were instrumental to her being named COO in February 2019. In addition to her work as the Vice President of Marketing & Business Development at Homewatch CareGivers, LLC, she previously worked in corporate wellness, case management and health promotion. From these past experiences, she brings a robust understanding of the ever-changing health care industry. After receiving a Bachelor’s degree in English and Government/Law from Lafayette College in Easton, Penn., she earned a Masters of Health Sciences from the Johns Hopkins School of Public Health in Baltimore.
LaShelle Taylor VP Franchise Support, CFE
LaShelle joined Homewatch CareGivers, LLC in June 2006 as the Vice President of Franchise Support. LaShelle and her team bring a wealth of knowledge and expertise to their support of the entire network. Their work includes operational brand standard compliance as well as the creation of tools, training and resources that allow our Franchise Owners to provide the highest quality of care across the country. Before joining Homewatch CareGivers, LLC, LaShelle spent the last 20+ years in executive positions within the franchise industry. She is a graduate of the University of Wyoming with a degree in psychology. She is passionate about combining the entrepreneurial spirit of Franchise Owners with the proven Homewatch CareGivers business model. LaShelle holds a Certified Franchise Executive and Certified Senior Advisor designation.
Jennifer Ramona VP Strategy & Healthcare Innovation
Jennifer (“JR”) joined Homewatch CareGivers in April 2013 as Director of Business Development and was promoted to Vice President of Strategy & Healthcare Innovation in August 2018. The purpose of her role is to advance strategic positioning and focus resources on growing network revenue, particularly within the healthcare continuum. JR is responsible for driving thought leadership in the form of business model expansion, business line and payor strategy development, partnerships, and alliances. This is achieved through her gathering and assimilation of industry and market intelligence. In addition, JR interfaces with senior leaders via her participation within the National Quality Forum (NQF). JR draws from nearly two decades of healthcare experience in roles that encompassed the spectrum of operations and sales, from field-level through executive management. She graduated from Boston University with a degree in Marine Biology and International Relations, with graduate work in environmental science/human health risk assessment and counseling.
Chip Baranowski Vice President of Franchise Development
Chip Baranowski has nearly three decades of franchising and business development experience. He has worked for 7 different franchise companies and ran his own franchise consulting business with FranNet. He joined Homewatch CareGivers, LLC in 2016. He is an expert with sales of new and existing franchises and developing franchise sales processes to help grow the network. He graduated from the University of Wisconsin-Stevens Point with a BS in Communications and a minor in Psychology. He is a member of the Sandler Sales President’s Club. In 2010, he received his Certified Franchise Executive certification from the International Franchise Association.
Jean Forbes Director of Support, CFE
Jean has been with Homewatch CareGivers, LLC since 2006. She provides operational guidance and business growth support for Franchise Owners both domestically and internationally. In particular, she works closely with all emerging owners to facilitate a rapid ramp up of their business and directs our in-house new Franchise Owner training. Jean previously worked for International Networks, a subsidiary of Comcast Corporation, where she supported business partners throughout Europe, Asia and Canada. She excels in business management and operational support. Jean graduated from the University of Minnesota with a double major in German and History. She holds a Certified Franchise Executive designation through the International Franchise Association and has a Certified Senior Advisor designation.
Joanne Marthe Director of System Operations
Joanne has been with the Homewatch CareGivers, LLC Franchise Support Center since 2006. Joanne’s 20+ years in project management and process development combined with the knowledge she has gained by holding several positions within Homewatch CareGivers allow her to fully understand the scope of the day-to-day business. Joanne has a Business Analysis Certification through Duke University, a Strategic Organizational Leadership certificate, and a Six Sigma Green Belt. She previously worked as a Process Engineer at Level 3 Communications and as a Lead Process Analyst for Qwest Communications. Joanne has taken what she has learned and it now applying it towards improving the quality of our Business Management System, Homewatch CareGivers Care+.
Joe Stefanko Director of Franchise Operations
Joe’s focus as Director of Franchise Operations is to assist in the development of any processes and policies that are needed for Franchise Owners to operate efficiently and within state and federal guidelines. Joe graduated from the University of Mount Union with a BA in Elementary Education. In 1994, he began his career in home care working with individuals with developmental disabilities as a caregiver and supervisor. In 2003, he joined the team at Homewatch CareGivers of Central Ohio as Chief Administrator. In 2008, he joined the Franchise Support Center as Field Operations Manager and has been in his current role as Director of Franchise Operations since 2014. In 2018 he received his SHRM-CP certification and is a current member of the Home Care Association of America (HCAOA) and Society for Human Resource Management (SHRM).
Bryant Veazey Director of Finance & Information Systems
Bryant Veazey serves at the Director of Finance & Information Systems, and joined the organization in 2018. In this capacity Bryant oversees the Business Intelligence function of the organization, and is responsible for Franchise Owner support in the areas of finance and individual unit operational metrics. Bryant brings a wealth of experience to HWCG, LLC, having most recently served as the Lead Finance Executive for the Champa Group, which is an organization focused on retention and staffing services for senior care providers. Prior to that, he served as the CFO for the Behre Dolbear Group based in Denver, and has worked internationally in London, Paris and St. Petersburg in prior roles, holding senior positions in accounting and finance. Bryant brings a passion for the senior care sector and a deep knowledge around the recruitment and retention of employees such as Caregivers to HWCG, along with a broad-based understanding of the financial and accounting functions for small business owners as well as large corporations. Bryant holds a BA Degree from Southwestern University as well as an MBA from Columbia University.
Tessa Hood National Director of Business Development
Tessa joined Homewatch CareGivers, LLC in 2015 as the Business Development Manager and was promoted to National Director of Business Development in 2019. In her current role she is responsible for management of strategic field sales, gathering and assimilating industry intelligence, providing ongoing field sales support, advising on effective marketing and advertising to generate business development opportunities, and cultivating and managing national accounts, specifically strategic alliances, to be executed at the local level. Prior to joining the company, Tessa studied Molecular and Developmental Biology and Human Genetics and worked in the healthcare field which included negotiating state and hospital contracts and piloting national initiatives.